Valued Hills Customers,
The Carolinas are beginning to relax COVID-19 restrictions, allowing more businesses to reopen.
Although Hills Machinery is designated as an essential business (allowed to remain open to serve you) we took the extra precaution of closing our front doors to the public in March, while remaining fully staffed to support you by telephone, online, and with curbside pickup, parts drop boxes, equipment disinfection, etc. Thank you for your patience and understanding as we took these unprecedented actions to help keep you, our employees, and our families and communities safe.
However, in line with emerging state and local guidance and to serve you better as Spring work is ramping up, we are beginning to reopen our front doors to customers. We remain fully staffed at every store to take calls and online orders for parts, to complete shop and field service work, to support your new and used equipment purchases and rentals, and more.
From the beginning of this coronavirus crisis, the health and safety of our employees and customers has been our primary concern, and this will remain so as we reopen our front doors to our customers. As we do this, please help us continue to serve you safely by doing the following:
• To minimize exposure to you and our employees, please only access our facility through our front door. This is important to help contain exposure.
• Keep a safe distance of six feet from others.
• Use hand sanitizer at convenient locations in our stores to reduce surface spread of the virus.
Hills employees will continue to clean and disinfect surfaces frequently (including equipment), to maintain and reinforce safe distances, to self-quarantine at the first sign of COVID-19 symptoms or confirmed exposure, as well as other precautions to reduce everyone's risk. If a confirmed case does impact one of our stores, we have detailed procedures in place to sanitize per health department guidelines and return to serving you promptly.
Regardless of what comes next with this pandemic, we remain committed to your safety and success this season. Together, we can get our critical work done while keeping our teams, families, and communities safe. Please contact your local store if you have any questions (you can find contact numbers HERE). Have a safe and productive Spring season!
Jim Hills, President
Hills Machinery Company, LLC